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Blogging on Business Update from Bob Morris (Week of 4/29/13)

First Friday Book Synopsis

I hope that at least a few of these recent posts will be of interest to you: BOOK REVIEWS Customer CEO: How to Profit from the Power of Your Customers Chuck Wall The Referral Engine: Teaching Your Business to Market Itself John Jantsch Disney U : How Disney University Develops the World’s Most Engaged, Loyal, [.].

Kleiner 80
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Benefits of Debriefing

Strategy Driven

market) risk obsolescence or irrelevance. Keep your company fighter-pilot agile in any turbulent or changing market. In a complex world where predictability is impossible and innovation and risk are necessary to survive and thrive, mistakes are not only acceptable, but welcome. But how is this done? Debriefing has many benefits.