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Blogging on Business Update from Bob Morris (Week of 4/29/13)

First Friday Book Synopsis

I hope that at least a few of these recent posts will be of interest to you: BOOK REVIEWS Customer CEO: How to Profit from the Power of Your Customers Chuck Wall The Referral Engine: Teaching Your Business to Market Itself John Jantsch Disney U : How Disney University Develops the World’s Most Engaged, Loyal, [.].

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Book Reviews and My Recommended Reading List

The Practical Leader

I have read about 30 leadership books including Maxwell, Kouzes & Posner, Kotter, and Schein. I have read a few of the books from CEOs or Ex-CEOs who have transformed American companies. Some mediocre (or worse) books are bestsellers because of strong marketing, a great title, or they’ve caught a trend.

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3 Questions Executives Should Ask Front-Line Workers

Harvard Business Review

Doug Conant, while he was CEO of Campbell Soup Company, knew that if he was going to transform the company culture, he had to ask the simple question, “How can I help you?” He reversed precipitous declines in market value, employee engagement, financial results, and corporate responsibility.

Schein 9
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Benefits of Debriefing

Strategy Driven

market) risk obsolescence or irrelevance. Keep your company fighter-pilot agile in any turbulent or changing market. It helps us to continually revise our assumptions about the market, economy, and world. ‘Murph’ Murphy, the Founder & CEO of Afterburner, Inc., But how is this done? About the Authors.