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Data Can Do for Change Management What It Did for Marketing

Harvard Business Review

JULY 31, 2017

Retailers combine data on demographics and weather to predict sales and develop merchandising plans. These are not the foundations of a proper science that verifies knowledge through experiment and replication of findings in peer-reviewed studies.

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How Leaders Can Help Others Influence Them

Harvard Business Review

AUGUST 24, 2016

Recently, I was talking with a senior leader from a world-class global learning and development company. But my peer-review literature search revealed no similar ways to assess how willing leaders are to be influenced or how transparent they are about how they can best be influenced.

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