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How to Harness the Customer Awakening

Harvard Business Review

And the lessons learned from political uprisings can inform businesses on how to adjust to the new, increasingly transparent world we live in. And while business has scant experience dealing with this new access and openness, political institutions have a few centuries of experience under their belts. What can they teach us?

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Invest in Digital Marketing to Control Your Destiny

Harvard Business Review

Partisans from both sides of the aisle believe it transformed presidential politics. The Obama campaign's techniques, tools and technologies deserve detailed and dedicated attention from every organization that takes data-driven decisions seriously. We knew what to do," said Harper Reed, the campaign's Chief Technology Officer. "We

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Ocado Is Transforming Online Grocery Shopping with AI, But A Skills Challenge Lies Ahead - SPONSOR CONTENT FROM OCADO 

Harvard Business Review

By Paul Clarke, Chief Technology Officer, Ocado. Maintaining the level of interest in STEM subjects demonstrated by girls of primary school age, which currently decays as they progress through the educational system, will help close this skills gap. Microprocessor (CPU) with human brain.

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To Be Number One, Get the Right Number Two

Harvard Business Review

political system, the business world has no rules requiring that every leader have a backup, or that every corporate chief executive has a chief operating officer. Unlike the U.S. Indeed, some leaders prefer to consolidate power rather than name a second-in-command.

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