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New Managers Shouldn’t Be Afraid to Express Their Emotions

Harvard Business Review

In most organizations, being a good employee means projecting a calm, unflappable demeanor. Becoming a Manager. 5 Things New Managers Should Focus on First. New Managers Need a Philosophy About How They’ll Lead. New Managers Don’t Have to Have All the Answers. It’s easy to see how this happens.

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Getting People to Believe in Something They Can’t Yet Imagine

Harvard Business Review

Cancel further funding for the project in favor of developing an updated version of an existing company product? Traditional influencing theory — as expounded, for example, by Robert Cialdini in Influence: The Psychology of Persuasion — offers “invoking authority” as a way to persuade others to support things that are new to them.

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A Consultant’s Guide to Firing a Client

Harvard Business Review

In the early days of my consulting business, I worked with a prominent education nonprofit, helping them with communication projects, from messaging to media outreach. But over time, I became less interested in the tactical – calling up reporters to come to press conferences – and more interested in media and marketing strategy.