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Make Your Innovative Idea Seem Less Terrifying

Harvard Business Review

Four years ago, Craig Hatkoff, co-founder of the Tribeca Film Festival, approached me about a brainstorm: an event recognizing and celebrating breakthrough innovators. She also believed that Sanofi’s competitive edge was at risk because of this narrow approach to talent management. If you say we should, let’s do it.

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What Design Thinking Is Doing for the San Francisco Opera

Harvard Business Review

Madhav was in the MSx program at the Stanford Graduate School of Business, a program for mid-career managers. He had been director of product management at Dell Computer before coming to Stanford. Not all members of the Opera’s staff and management had embraced the design thinking “fail early, fail often” approach.

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Great Leaders Know When to Forgive

Harvard Business Review

Far from taking revenge for the protest (or walking away from the deal), Shinhan agreed to raise wages, promise no layoffs, have equal representation of both banks on key committees, and wait three years for full integration. These and other investments in the future generated a significant payoff.