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Top Leadership Experts to Follow in 2015

Modern Servant Leader

JANUARY 15, 2015

I write, teach and consult across the world on human resource strategy. Metrics : They must have a large following. . ~ Be Irresistible. 1 3,674 3,113 555 Max Lucado Leadership i played tuba in the High School marching band. been trying to stay in step with the music ever since.

Leadership 100
Leadership Executive Coaching Goleman Emotional Intelligence 100
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The Rebirth of the CMO

Harvard Business Review

AUGUST 5, 2014

The CMO needs to sit down with the head of sales, the COO, the customer service center leader and others to map out what exactly customers do on a given journey, which function has responsibility for which interaction, and what each then needs to do to ensure a consistent and excellent customer experience.

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P&L Banking Marketing Call Center 9
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