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The Case for Investing More in People

Harvard Business Review

Managed by Q, a cleaning and office services company in New York City, decided to pay employees higher wages than the prevailing market rate. In turn, the company is achieving lower levels of employee and customer churn, and correspondingly lower employee hiring and customer acquisition costs.

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Why Traditional M&A Is Becoming Less Important

Harvard Business Review

Mr. Rockefeller’s business strategy was to vertically integrate every aspect of the oil business (exploration, development, logistics, marketing) to assure an ongoing competitive advantage. Companies are seeking to be quicker on their feet and more innovative. Consider today’s trends in M&A.