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The Chief Innovation Officer’s 100-Day Plan

Harvard Business Review

Do executives expect you to establish and incubate a growth businesses, act as a coach to existing teams, or focus on establishing a culture of innovation so that new ideas emerge organically? Look for ways to stretch the boundaries of current innovation efforts, but remember you are not the CEO or CTO.

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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

Charlie Hill , Distinguished Engineer and CTO, IBM Design, told us, “To deliver fundamentally different and better user experiences, designers want to take a step back and observe users actually doing their jobs. With this approach, cross-functional teams quickly develop prototypes to bounce off of customers.