Development Finance Goal Root Cause Analysis 
Harvard Business Review
OCTOBER 3, 2014
First, senior management should decide on the business goal for an analytics initiative and the key performance indicators to track that will put them on the right path toward success. Develop a robust root cause analysis capability. They are not left alone to develop root cause analysis insights in a vacuum.
Harvard Business Review
OCTOBER 3, 2014
” First, senior management should decide on the business goal for an analytics initiative and the key performance indicators to track that will put them on the right path toward success. Develop a robust root cause analysis capability. Identify the right metrics that “move the needle.”
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