article thumbnail

Why HR Really Does Add Value

Harvard Business Review

Adding legitimacy to this skepticism are new technologies that enable automation of routine transactions, offshoring and shared service organizations that specialize in managing many tactical elements of HR. Within the first year of our effort net sales increased 27 percent while fixed costs were reduced by 40 percent.

article thumbnail

Why Tesco’s Strengths Are No Longer Good Enough

Harvard Business Review

Successful companies are notoriously prone to pursuing tactical fixes rather than confronting strategic problems. They exhort their people to try harder, introduce overhead cost reduction programs, and reorganize – anything rather than admit that their strategy needs an overhaul. How did this happen?

Retail 12