The Practical Leader

MARCH 13, 2024

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. When placed in the same system, people, however different, tend to produce similar results.”

System 52

System Organization Levitt Root Cause Analysis 52

Deming Institute

OCTOBER 12, 2017

When we do this, we can study it and understand how it performs, and develop and test theories on how we can improve it. After we defined the Aim and value chain (the activities that contribute directly to achieving the Aim), we looked at inputs and influences – starting with the obvious – software, knowledge, development tools and the like.

Project 28

Project Deming Root Cause Analysis RACI 28

Harvard Business Review

FEBRUARY 19, 2018

According to the International Labour Organization, workers in developed and developing countries are facing increasing strain at work. Researchers at the University of Buffalo found that stressors, big and small, help us develop the skills to face other taxing or stressful circumstances in the future. bettmann/Getty Images.

Stress 15

Stress Root Cause Analysis Learning-by-Doing Globalization 15