article thumbnail

3 Ways to Make Less Biased Decisions

Harvard Business Review

The research showed that this is true even at companies that are actively looking for diversity in hiring. Second, we have to develop tactics that help us make decisions more consciously. There are three types of approaches that can help: priming ; reorganized structures and systems ; and new forms of accountability.

article thumbnail

The 7 Attributes of the Most Effective Sales Leaders

Harvard Business Review

Sales is a mentorship-based profession, and a key differentiator of great sales leaders is their ability to dispense tactical sales advice and add value during customer meetings. Forty-four percent of underperforming sales managers indicated they had a nonexistent or an informal structured sales process. Sales intuition.