Everybody Loves Bob – Faster Cheaper Better: The 9 Levers for Transforming How Work Gets Done
Strategy Driven
MARCH 21, 2011
Suddenly it hit Bob: he hadn’t checked to make sure engineering had included the new wiring diagram in the customer’s shipment that was due to go out first thing in the morning. Hershman and Dr. Michael Hammer. Getting a 50,000-foot picture of our operations illustrates outdated, cumbersome, inefficient processes.
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