Deming Institute

JANUARY 16, 2017

As I wrote about in my first post , my first job out of college was at the GM Livonia Engine Plant, outside of Detroit. Speaking of continuous improvement, my GM plant also had a very traditional “suggestion system,” not a Kaizen-style approach to improvement. Guest post by Mark Graban. What a progressive view that was back in the 80s.

Kaizen 28

Kaizen Deming Lean Manufacturing Handbook 28

Deming Institute

JANUARY 5, 2017

I don’t think I learned anything about Deming or his work as an undergraduate Industrial Engineering student from 1991 to 1995. I was fortunate that my father had an opportunity to be a student in the famed four-day seminar, while working as an engineer at the Cadillac division of General Motors, in the late 1980s. Edwards Deming.

Deming 46

Deming TQM Kaizen Crisis 46

Harvard Business Review

AUGUST 29, 2017

What’s more, the subsidiaries operated more or less autonomously, each with separate organizational cultures and norms. The Japanese employees, while already fluent with Japanese concepts such as kaizen (improvement) and omotenashi (hospitality), struggled to become proficient in English.

Succession 15

Succession Globalization Tacit Knowledge GDP 15

Harvard Business Review

JUNE 13, 2013

According to its search engine, however, the world''s largest bookseller doesn''t have a single "offers innovation" title. That was a distinction with an operational and organizational difference. "Offers" liberated participants, where "products" constrained them. Language matters. Is that an opportunity?

Ulrich 9

Ulrich Kaizen Innovation Competitive Advantage 9