Remove Ethics Remove Information Technology Remove Long-term Remove Management
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How IBM's Sam Palmisano Redefined the Global Corporation

Harvard Business Review

Patience and a long-term view. Palmisano warned against prioritizing shareholders or other constituents, calling this "a false choice," and explaining that "Long-term management is a serious challenge in a world driven by short-term thinking. Directness. He's personable, but blunt.

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What Health Care Leaders Need to Do to Improve Value for Patients

Harvard Business Review

Appoint a project leader to direct the team, define deadlines for key milestones, such as contracting with an external IT vendor or obtaining ethics approval (if necessary), and hold the team accountable for delivering on them. Outcomes measurement requires investment that won’t pay off immediately but is critical to long-term success.

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Why Customers Don't Buy

Harvard Business Review

Then there are strategic projects that are critical to our long term success such as protection of our brand or improving customer satisfaction. For example, I remember one information technology decision-maker telling me, "There''s no such thing as picking the wrong solution so long as it helps you land your next job.".

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