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What Does a Marketing Agency Do?

Strategy Driven

A full-service agency will also have an account, finance, and creative team. You can use this content in many ways, including newsletters, web spaces, and FAQs. Finally, they monitor campaign performance and adjust processes to achieve marketing objectives. They can advertise on mobile devices.

Marketing 104
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Scaling Customer Service as Your Startup Grows

Harvard Business Review

There are three very common shiny objects that derail customer success efforts in the early stage: Process improvements to issue routing, issue classification, and automated responses seem reasonable. Strategies like outsourcing, hiring lower-cost people, or exotic employment offer tempting cost savings to the finance-minded folks.

Metrics 13