Finance Mass Marketing Operations System 
Harvard Business Review
FEBRUARY 29, 2012
Imagine that you wanted a new home theater system. These two key functions — Marketing and Service — are regularly discussed as shaped by social era dynamics. It will help us decide what we make, how much we make, and how we finance that production. Now, let's go back to that imagined home entertainment system.
Harvard Business Review
JUNE 7, 2013
Its approach was the first to align the key actors in the ecosystem in a way that addressed the critical shortcomings — range, resale value, grid capacity — that undermine the electric car as a mass-market proposition. Note to Tesla owners: you are not the mass market). What Went Wrong?
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