article thumbnail

How to Reduce Primary Care Doctors’ Workloads While Improving Care

Harvard Business Review

In contrast to cardiologists or orthopedists who can limit their responsibility to heart disease or joint- and bone-related issues and triage all other issues back to primary care providers, those providers have no safe harbor. The last thing that this group of providers desires is more responsibility.

article thumbnail

Remaining Objective Is Hard, But the Best Leaders Figure Out How to Do It

Harvard Business Review

I think each would agree that leading in the intelligence community is a daily exercise in crisis management, whether at the helm of CIA with its global analytic and operational responsibilities, or at the Office of the Director of National Intelligence with its oversight responsibilities for the entire intelligence community.