Harvard Business Review

JUNE 27, 2013

"Innovation" has become a buzzword in the customer experience field. In a recent Forrester survey of 100 customer experience professionals, nearly half of respondents said that their executive team''s strategy for customer experience is market differentiation. Sixty-four percent have allocated time to innovation activities.

Innovation 8

Innovation Forrester Business Model Long-term 8

HR Digest

JANUARY 19, 2023

The HR Digest: Workiva was recognized as one of the “Bes t Workplaces in Technology 2022”. Emily Forrester: Workiva’s values-based culture is really what drives our success as an award-winning place to work. A key part of being successful in the technology field is how well you can innovate.

Motivation 59

Motivation Forrester Succession Human Resources 59

Harvard Business Review

JANUARY 31, 2014

And 43% feel confused and overwhelmed by the mishmash of collaboration technology at their disposal. I’m seeing a new generation of technology emerge that can make dispersed teams more productive than collocated teams. The behavior gaps that keep virtual teams from reaching their goals fall in three buckets: 1.

Team 9

Team Conference Forrester Bond 9

Harvard Business Review

JULY 27, 2017

This set into motion a cycle of innovation and transformation that has touched nearly every business in the world in some way or another. To get there, companies should take the time to level-set their efforts with three strategic exercises: Reexamine your goals and strategy. Sponsored by DXC Technology. Steven Moore for HBR.

Strategy 8

Strategy Metrics Forrester Brand 8