Goleman Management Tactics Technology 
Persuasive Powerhouse
JULY 19, 2010
Seeing the “and” works to improve any/all workplace relationships that may be less than ideal; with peers, customers and managers. Tactical and visionary? Since I work with technology execs, I constantly hear people promote the stereotype that technically brilliant people cannot lead.
Harvard Business Review
JANUARY 30, 2012
Instead of focusing on the work you have to do together, you may end up wasting time and energy trying to keep your emotions in check and attempting to manage the person's behavior. Fortunately, with the right tactics, you can still have a productive working relationship with someone you can't stand. Manage your reaction.
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