Hawthorne Effect, Operations and Stress

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Hawthorne Effect

Operations

Stress

When Clinicians Know They’re Being Watched, Patients Fare Better

Harvard Business Review

MARCH 24, 2017

The “Hawthorne effect,” as it is now known, has been well-documented in social science : individuals, typically research subjects, actively change their behavior when they know they are being observed and monitored. We analyzed how unannounced hospital inspections affect a hospital’s patient outcomes.

Hawthorne Effect

Hawthorne Effect Health Care Document Operations

Uber Shows How Not to Apply Behavioral Economics

Harvard Business Review

APRIL 13, 2017

Checklists describe several standard critical processes of care that many operating rooms typically implement from memory. In a paper published in 2009 , Alex Haynes and colleagues examined the use and effectiveness of checklists in eight hospitals in eight cities in the Unites States. following the introduction of checklists.

Hawthorne Effect

Hawthorne Effect Airlines Efficiency Letter

Leadership Digital

When Clinicians Know They’re Being Watched, Patients Fare Better

Uber Shows How Not to Apply Behavioral Economics

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