Transforming a Management System – A Case Study From the Madison Wisconsin Police Department
Curious Cat
MARCH 10, 2015
Innovation and experimentation become organizational values. The city begins a quality and productivity (QP) improvement program. Crosby, Peter Senge, Warren Bemis, Tom Peters, Kaoru Ishikawa, and Joseph M. This step is an ongoing process—it is continuous improvement within the organization. Edwards Deming, Philip B.
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