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“In Search of Excellence” Revisited

Leading Blog

DECEMBER 5, 2022

I IN 1982, Tom Peters and Bob Waterman released In Search of Excellence: Lessons from America’s Best-Run Companies. Yet, Peters and Waterman pointed out that there were bright spots in the economy. Ongoing innovation with new products, services, and processes through autonomy and entrepreneurship. Feel familiar? Perhaps not.

Waterman 247
Waterman Bureaucracy Bottom-up Real Estate 247
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Avoid These Traps and LOL for Peak Performance

The Practical Leader

AUGUST 10, 2011

Managers must LOL — lead out loud — if they are going to bring about culture change and shift behavior for higher levels of customer service, quality, safety, productivity, or innovation. There are three keys to long-term change and improvement: (1) follow through, (2) follow through, (3) follow through.

Waterman 49
Waterman Consensus Long-term Follow-up 49
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