Toys ‘R’ Us Is Dead, but Physical Retail Isn’t
Harvard Business Review
SEPTEMBER 20, 2017
The local toy store seemed positively drab in comparison. From sitting at the kitchen table to waiting for a train, consumers have the power to browse, compare prices, and order from thousands of retailers competing for their attention. Parents, for their part, were drawn by the “everyday low price.” In their 2005 book, W.
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