Curious Cat

MAY 7, 2024

The big bosses tell everyone what to do and then everybody does it… In Japan, we like to run things differently. While I do think some businesses have learned to be less driven by a few bosses telling everyone how things must be done, overall USA businesses still fail to use the brains and drive all of their employees possess.

Quality 59

Quality Ishikawa Deming Seminar 59

Curious Cat

MARCH 10, 2015

During monthly meetings for first-line and mid-managers, the chief asks them how they are doing and they report their efforts and successes with data. The chief continues to highlight, inside and outside the department, what the department has so far learned and achieved. The New Quality Leadership Workbook for Police.

Case Study 40

Case Study System Decentralization Management 40

Harvard Business Review

SEPTEMBER 26, 2013

During rapid-improvement events, teams mapped processes and designed Ishikawa diagrams to aid in identifying cause and effects of waste. How does an emergency department (ED) go from the 6 th to the 99 th percentile in patient satisfaction, while improving dramatically in virtually every performance and efficiency category?

Health Care 8

Health Care Ishikawa Lean Manufacturing Early Adopters 8