Transforming a Management System – A Case Study From the Madison Wisconsin Police Department
Curious Cat
MARCH 10, 2015
During monthly meetings for first-line and mid-managers, the chief asks them how they are doing and they report their efforts and successes with data. Transformational goals are reached and there are data to prove successes. Crosby, Peter Senge, Warren Bemis, Tom Peters, Kaoru Ishikawa, and Joseph M. Edwards Deming, Philip B.
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