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How to Compete Like the World’s Most Innovative Leaders

Skip Prichard

1] He also worked hard to build his social capital with other talented inventors, but also with wealthy families and financiers like J. Human capital: who you are as a leader of innovation . Social capital: who you know with key expertise and resources. Morgan, the Vanderbilts, and the Rockefellers.

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Building Customer Communities Is the Key to Creating Value

Harvard Business Review

At Level 4, you're helping customers build their social capital — that is, helping them to build and expand valuable support groups and communities. Helping customers build social capital may seem far removed from the concerns a competitive business should occupy itself with. Give them a say.

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The New Kind of Worker Every Business Needs

Harvard Business Review

We live in a world in which amplified individuals — people empowered by technologies and the collective intelligence of their social networks — can do things that previously only a large organization could. Leadership skills focus on community building, consensus building, mediation, commitment, and humility.".