Michael Lee Stallard

AUGUST 24, 2017

I’ve spoken with Jim Sinegal, Costco’s co-founder and CEO from 1983 to 2011, and interacted with Ryan Watkins, a young Costco warehouse manager across the country in Oregon. In this culture, most people feel controlled by one of more of the following: autocratic leaders, micro-management, too many rules and/or bureaucracy.

Competitive Advantage 309

Competitive Advantage Ryan Bottom-up Customer Loyalty 309

Strategy Driven

DECEMBER 2, 2013

How would you approach the market of sales professionals and sales management? Ryan, The answer is neither. I have written several 30-second commercials for this but keep running into all sorts of objections. Salespeople are difficult prospects and I’m constantly trying to find the right pitch. Do I need two different approaches?

Real Estate 50

Real Estate CRM Ryan Open-book 50

Harvard Business Review

SEPTEMBER 3, 2013

Managers routinely complain about their Gen Y employees as entitled, disloyal, and lazy — and as a result, conflicts arise. In a study in partnership with American Express for my new book , we found that while managers have a negative view of Gen Y, employees from this generation generally have a positive view of their managers.

Ryan 10

Ryan Mentor Ethics Talent Management 10