Harvard Business Review

SEPTEMBER 18, 2013

Don’t look now, but all of a sudden the topic of compassionate management is becoming trendy. More evidence of this trend comes from the Conscious Capitalism movement, whose membership includes companies like Southwest Airlines, Google, the Container Store, Whole Foods Market, and Nordstrom. At Wisdom 2.0,

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Management Senge Call Center Bottom-up 14

Leading Blog

DECEMBER 31, 2015

Disciplines of a Learning Organization: Peter Senge by @Tnvora. You always want to be the market leader. If you can’t say that, shrink the market segment until you can. How to Increase Leaders' Moral Authority by David Dubois via @INSEADKnowledge. FT: How to deal with ‘toxic’ workers. SteveTobak.

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Senge Market Segmentation Film Self-aware 150

Harvard Business Review

SEPTEMBER 23, 2014

Its implicit goal is to be the moral equivalent of equity capital. And it wants to turn equity capital into the moral equivalent of debt — it should earn a fixed return on its investment and nothing more. The capital markets, however, are not the real economy. And increasingly, this talent is aimed at taking all the spoils.

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