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Coronavirus Crisis: Reasons for Hope During These Dark Times

The Practical Leader

MARCH 25, 2020

Many jurisdictions around the world are declaring states of emergency, closing their borders, and restricting travel. A month after the outbreak started, 164 scientific papers were already available on PubMed with many more papers undergoing peer review. Global banks are much stronger and less leveraged than in 2008.

Crisis 91
Crisis Levitt Peer Review Sharpe 91
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Focus on Keeping Up with Your Customers, Not Your Competitors

Harvard Business Review

APRIL 28, 2016

They’ve redesigned their core processes in the area of procurement (online shopping), talent acquisition (marketplaces), collaboration (social networking), market research (peer reviews), finance (mobile payments) and travel (room and ride sharing). Have you reinvented your core processes to the same degree?

Loyalty 8
Loyalty Peer Review Efficiency Call Center 8
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