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Gary Klein: An interview by Bob Morris

First Friday Book Synopsis

He also developed methods of Cognitive Task Analysis for uncovering the tacit knowledge that goes into decision […]. He developed a Recognition-Primed Decision (RPD) model to describe how people actually make decisions in natural settings.

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Structure Your Global Team for Innovation

Harvard Business Review

That's partly because they manage global projects like traditional ones. But single-location projects draw on a reservoir or shared tacit knowledge and trust that global projects lack. To get the most from dispersed innovation, managers need a different playbook.

article thumbnail

Structure Your Global Team for Innovation

Harvard Business Review

That's partly because they manage global projects like traditional ones. But single-location projects draw on a reservoir or shared tacit knowledge and trust that global projects lack. To get the most from dispersed innovation, managers need a different playbook.