2013 Active Listening Leadership Succession 
Marshall Goldsmith
JULY 7, 2014
In her book My Life in Leadership , Frances Hesselbein, former CEO of the Girl Scouts, CEO of The Frances Hesselbein Leadership Institute, and one of the greatest leaders I’ve ever met, wrote one of the best descriptions of listening and leadership I’ve ever read: “Listening is an art. It is active and powerful.
Tanveer Naseer
JANUARY 5, 2016
As I wrote in that earlier piece, our future success hinges on how well we connect where we need to go with what we’ve learned so far [ Share on Twitter ]. Leadership Insight #10 – Our words do not simply impart information; they influence how people see the value of what they do [ Share on Twitter ].
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Strategy Driven
NOVEMBER 21, 2013
Regardless of the reason, if people are not listening to each other, accomplishing anything significant becomes extremely expensive, and making effective changes becomes all but impossible. According to the International Listening Association , more than 35 studies indicate that listening is a top skill needed for success in business.
Harvard Business Review
FEBRUARY 12, 2016
social media users actively seek customer service through social media, according to Nielsen and McKinsey Incite , we’ve made getting globally aligned one of GM’s priorities. It quickly became clear that support functions such as legal and IT would be critical to the team’s success. Be active listeners.
Harvard Business Review
JUNE 14, 2016
“Succession between generations is a very risky project,” says Fernández-Aráoz, which is why it’s critical to talk early and openly about rules for advancement and what handing off power might look like. For your sanity and future success, it’s critical to maintain outside interests and contacts of your own.
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