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Leadership Is a Contact Sport: Listen

Marshall Goldsmith

In her book My Life in Leadership , Frances Hesselbein, former CEO of the Girl Scouts, CEO of The Frances Hesselbein Leadership Institute, and one of the greatest leaders I’ve ever met, wrote one of the best descriptions of listening and leadership I’ve ever read: “Listening is an art. It is active and powerful.

Sports 170
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Se7en Deadly Sins Blog Post Series: Sin #2 Hypocrisy

leaderCommunicator

According to the 2013 Global Leadership Pulse Survey conducted by Forum. Actively listen and check for understanding by paraphrasing what you’ve heard. More than 65 percent of employees rate their level of trust in their leaders as moderate at best. There is a crisis of trust in business today. David Grossman.'

Blog 118
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My Top 10 Leadership Insights For 2015

Tanveer Naseer

To that end, as we make plans for what we’d like to achieve in 2016, here’s a look at my Top 10 Leadership Insights from 2015, insights that can help you to use your leadership to not only drive success in your organization in 2016, but create that kind of environment that will allow your employees to thrive under your care.

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Key Leadership Strategies to Identify, Manage, and Prevent Office Idiocy

Strategy Driven

Importantly, an organization’s leadership plays a critical role not only in terms of identifying office idiocy, but also from the standpoint of taking corrective and preventive action. In terms of the bigger picture, leadership assertiveness is a key element in dealing with most forms of office idiocy. Consider leaving a comment!

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6 Silent Productivity and Profitability Pitfalls, part 3 of 7

Strategy Driven

Instead of tired practices like ‘active listening’ (whereby one is taught to parrot back what someone says, which only shows that you heard what was said, not that you understood), our teams must develop a new set of competencies in which they learn to clarify what they interpreted in a conversation, not what they heard.

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How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

social media users actively seek customer service through social media, according to Nielsen and McKinsey Incite , we’ve made getting globally aligned one of GM’s priorities. Be active listeners. Because of the exponential growth of social media in recent years, and the fact nearly half of U.S. Keep it simple.

Media 8
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What Smart Boards Do When Investors Knock

Harvard Business Review

Law firm Wachtell Lipton identified 27 activist-investor initiatives in 2000, but more than 200 in 2013. Boards Leadership' Whether major investors on a board add or subtract value has become a contentious debate of the era, fueled by a sharp rise in activist campaigns.

Hedge 8