Deming Institute

JANUARY 30, 2017

Thankfully, some organizations are learning that “Lean Design” (or “3P”) and similar methods (like Design Thinking) can help design better systems that help people be successful. This also includes managers and leaders who are so consumed with fire fighting and bureaucracy that they are not able to spend time helping improve the system.

Deming 28

Deming Kaizen System Quality 28

Harvard Business Review

JUNE 4, 2013

Not by gathering waves of data and solving successive equations. Moreover, when we look around at the companies who are doing well, it can be hard to see the rhyme or reason of the decisions that led to that success. The energy should go into understanding how things are changing, and deftly tacking toward successful outcomes.

Management 9

Management Bureaucracy Self-aware Agility 9

Harvard Business Review

FEBRUARY 11, 2016

Google and Intel rely on experts in social science and biomechanics to develop transformative products by better understanding how people think about and use technology. In 2013, Accenture suggested that 20 to 30 percent of the total workforce falls outside the organization’s traditional full-time, permanent employment relationship.

Agility 8

Agility Organization Resources Fixed Costs 8

Strategy Driven

OCTOBER 11, 2013

economy spent one trillion dollars fixing and treating the so-called Y2K Bug, which we now know was a manufactured “crisis” by technology consulting companies. As was discussed in Chapter 8, technology constitutes one tenth of 1% of any organization’s overall Big Picture. In 1999, the U.S. Bad Work, Poor Planning.

Crisis 58

Crisis Crisis Management Retail Budgeting 58