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Bookseller Leadership Mistakes

Coaching Tip

Tom Borders told me that they decided to hire a CEO whose experience was in retailing versus a strategic marketing expert. The new retail-oriented CEO decided to close down their website, fire their internal website experts and contract out information technology by having their books sold through Amazon.com. Related articles.

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Four Innovation Trends to Watch in 2013

Harvard Business Review

So here are four innovation ideas — themes, really — sure to gain significantly greater mind- and market-share over the coming year. From Khan Academy to Coursera to edX to the O'Reilly School of Technology, badges increasingly enjoy consideration as human capital's coin of the the realm for online education.

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Grassroots Leadership by the Rising Middle Class

Coaching Tip

Over the past decade, Turkey and Brazil have been widely celebrated as star economic performers—emerging markets with increasing influence on the international stage. They are technology-savvy and use social media like Facebook FB +0.89% and Twitter to broadcast information and organize demonstrations. Related articles.

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