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ASQ Buffalo Quality Conference 2013 :: Mike is Presenting

Mike Cardus

ASQ Buffalo 2013 Quality Conference. I will be presenting 2 workshops at the ASQ Buffalo 2013 Quality Conference – October 15 & 16. Thinking Differently – Enabling Innovation :: 1:30-2:30pm. Competitive demands require quicker, more effective and innovative problem solving. ASQ Buffalo 2013 Quality Conference.

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Thinking Differently. Enabling Innovation. :: Buffalo Business First Event

Mike Cardus

I am really excited to be offering this workshop through Buffalo Business First and Canisius Center for Professional Development. Enabling Innovation. Empower yourself and attend this workshop! When: Thursday, November 21, 2013, 8:30am-12:00pm. Innovation Workshop Focus: Diminished “stuckness” in your thinking.

TRIZ 102
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The Failure of “The Livonia Philosophy” at my GM Plant

Deming Institute

I was told that Dr. Deming had taught some workshops within GM, particularly the Powertrain division in the 1980s. Mark also co-authored Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements, which was released in June 2012 and also a Shingo Research Award recipient in 2013. What had happened?

Kaizen 28
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Scaling Up is a Problem of Both More and Less

Harvard Business Review

My colleague Andy Hargadon noted this when he did an ethnography of the renowned innovation firm IDEO in the 1990s. Sales doubled in 2013. Until 2013, the rocks were reevaluated every 90 days. Based on better customer retention alone, management estimates this innovation has boosted annual revenues by $10 to $20 million.