LDRLB
FEBRUARY 13, 2014
It became one of the Magazine’s most popular articles of 2013. Measure what’s meaningful – Because “you get what you measure,” select metrics that reinforce your innovation goals. Why such keen interest in this topic?
Harvard Business Review
SEPTEMBER 13, 2013
The story of our decision to create and embrace a failure metric begins, as do many business advances, with desperation. Soon after arriving at PBS, I called the digital team into a conference room and announced we were ripping up everyone’s annual performance goals and adding a new metric. The results? Iterate fast.
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