Remove Active Listening Remove Consensus Remove Content Remove Marketing
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The Skills of Kindness: a guide for sellers, coaches, leaders and facilitators

Strategy Driven

It’s necessary to listen using a different part of our brain (not Active Listening) that we’ve never been taught to use intentionally. This is why relevant solutions in sales, marketing, coaching, implementations, doctor’s recommendations etc. It’s all outside of our conscious awareness. often fall on deaf ears.

Skills 50
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The Discipline of Listening

Harvard Business Review

It was a simple technique that disciplined him to listen intently for the important content and focus follow-up questions on points that really mattered. Active listening and probing (with humility, not aggression) energizes groups, encourages them to reach consensus, and helps them arrive at new and better solutions.