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Don't Anesthetize Your Colleagues with Bad Writing

Harvard Business Review

It may be convenient to refer to COGS instead of spelling out "cost of goods sold." The series draws on advice in Garner's new book, the HBR Guide to Better Business Writing. Readers find acronyms tiresome, especially ones they're not familiar with. Use them judiciously. Acronyms make writing easier but reading harder.

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Delivering Higher Value Care Means Spending More Time with Patients

Harvard Business Review

It analyzed historical data of 167 patients insured by Kaiser Permanente in the Georgia Region, and used time-driven activity-based costing to assess the costs of care received one year prior to the start of dialysis and also the charges incurred for one year after starting dialysis.

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