Coaching Tip

MARCH 25, 2014

This ''law of love'' is identified in many different ways--for example, in Wayne Baker''s bestseller, " Achieving Success Through Social Capital " (Jossey-Bass), this law of love in the workplace is described as the "law of reciprocity.". When seeking others’ advice, don’t ask leading questions that invite confirming evidence. .

Cialdini 138

Cialdini Social Capital Influence Real Estate 138

Harvard Business Review

APRIL 1, 2014

To me this means that he has, in essence, made the calculation that the use of social networks will replace the “badges” that my generation valued to determine reputation. He has opted for the social network over the fraternity as the basis for future advancement, and I hardly think he will be the last to do so.

Social Capital 8

Social Capital Credit Rating Reputation Efficiency 8

Harvard Business Review

AUGUST 9, 2012

Many people in traditional marketing roles and organizations may not realize they're operating within a dead paradigm. In turn, social media firms, such as Facebook, should become expert at enabling this. Help them build social capital. But they are. The evidence is clear.

Marketing 22

Marketing Social Capital Media Influence 22

Harvard Business Review

SEPTEMBER 23, 2015

This advice holds true at work as well. So we propose a three-step solution to properly value the office tending work that lubricates its operations: identify it; understand its impact; and find ways to assign it value. Social capital also counts. In business, as in love, you earn trust. Identify the tending work.

Bottom-up 8

Bottom-up Attrition Absenteeism Social Capital 8

Harvard Business Review

APRIL 15, 2011

This makes it all the more important that we know beforehand what the trade will be; asking someone to do something for you just-to-be-nice can deplete your social capital quickly. For example, when recent grads seek me out for advice, I almost always provide it and I don't charge.

Christensen 15

Christensen Project Social Capital Banking 15