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Bring in Outside Experts to Mentor Your Team

Harvard Business Review

They are actively involved in building their business, developing their strategies, growing and maintaining strong customer relationships, and creating a service offering that’s attractive to their market. Experts are often brought onboard an organization to solve a crisis. We suggest five steps that leaders can take.

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3 Ways to Take Action in the Face of Uncertainty

Harvard Business Review

In the wake of the 2008 financial crisis, U.S. As part of the leadership at a strategy firm growing rapidly in frontier markets, there were times when I should have receive a notice akin to that “red star cluster” — and certainly times when I should have sent one but didn’t.

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Sears Has Come Back from the Brink Before

Harvard Business Review

In 1922, Sears’s rural mail-order catalogue business was already facing an existential crisis. As the two markets homogenized into a general mass American market, focused mail-order retailers like Sears and Montgomery Ward saw sales and profits drop. With the coming of the automobile and national radio advertising, James C.

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