Harvard Business Review

JUNE 17, 2015

From its founding 31 years ago, Intuit has been an entrepreneurial company, creating personal finance and tax preparation products such as Quicken, TurboTax, and QuickBooks. But as Intuit grew, informality and entrepreneurship began to morph into procedure and bureaucracy. Intuit: Reviving a Culture Built Around Customers.

Productivity 8

Productivity Products Customer Intimacy Software 8

Leading Blog

AUGUST 1, 2020

From B-school through the big leagues, the business world often places value on logic and analysis. In Humanocracy , Gary Hamel and Michele Zanini make a passionate, data-driven argument for excising bureaucracy and replacing it with something better. It’s the key to success in every workplace and all industries. But on creativity?

Books 360

Books Hamel Leadership Press Release 360

Harvard Business Review

MAY 1, 2017

So, in real terms, debt financing is essentially free. Pareto analysis) is to limit the field of potential options, focusing the company’s precious capital on a few “sure bets.” Workers at these companies have the time they need to devote to creative work, free from excessive process and bureaucracy.

ROE 14

ROE Long-term GDP Six Sigma 14

Harvard Business Review

JUNE 23, 2017

It’s a question I’ve studied for years, as part of the win-loss analysis research I conduct. The fashion and finance verticals had the highest propensity to select the best-known, top-of-the-line product, while manufacturing and health care had the lowest. #4: 5: It’s Possible to Cut Through Bureaucracy.

Price 8

Price Health Care Committee Fashion 8