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Why Professional Development Is Important

Strategy Driven

And professional development cannot only benefit your career but your personal life too. Professional development is important and it can bring benefits not only to the people who decide to take this step in their career but also to employers. They will also be great and committed team members that will lead the team to the next level.

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10 Elements of an Outstanding Customer Service Culture

Skip Prichard

At the same time, I’ve also noticed a distorted mashup of what people think this culture is – from road bikes adorning a wall to illustrate a “commitment to work-balance” to beer taps in the boardroom to ensure a happy (or intoxicated?) Rather, it requires an orchestrated effort and a deep commitment to improve.

Airlines 108
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Design Can Drive Exceptional Returns for Shareholders

Harvard Business Review

for 10+ years; deployment of design as an integrated function across the entire enterprise; evidence that design investments and influence are increasing; clear reporting structure and operating model for design; experienced design executives at the helm directing design activities; and tangible senior leadership-level commitment for design.