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Stop Treating B2B Customers Like Digital Novices

Harvard Business Review

.” In the B2B world, though, the experience is very different. But B2B customers are mobile, fully engaged in social media, and well educated: 94% of B2B buyers conduct online research before deciding on a purchase. The problem was that the system had not been not built with the user in mind. Reputation.

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More Universities Need to Teach Sales

Harvard Business Review

” As Walter Friedman documents in Birth of a Salesman , sales wasn’t seen as a function that required specialized training or education until well into the 20 th century. So a school could legitimately prepare a student for a business career while omitting training in sales. But a lot has changed.

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Improve Your Resume by Turning Bullet Points into Stories

Harvard Business Review

Career Transitions. Leaving a Stable Job to Create Your Dream Career. Here’s how he labels himself: “Start-Up Builder * Brand Strategist * Marketing Head” And below is how he summarizes his career accomplishments, clearly communicating what he’d bring to a new position. You and Your Team Series.

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Stop Selling and Add Value | N2Growth Blog

N2Growth Blog

Today’s consumer (B2B or B2C) does their homework, is well informed, and buys…they are not sold. Engage me, communicate with me, add value to my business, solve my problems, create opportunity for me, educate me, inform me, but don’t try and sell me…it won’t work.

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