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The Balanced Scorecard: Do’s and Don’ts

First Friday Book Synopsis

In a book published in 1996, The Balanced Scorecard: Translating Strategy Into Action, Robert S. Kaplan and David P. Norton developed in much greater depth and detail a concept they introduced previously in an HBR article (January/February, 1992): the balanced scorecard.

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The Strategy Book

Leading Blog

It contains concise explanations (without all the jargon) of some of the most popular strategy tools and how to use them. The Strategy Toolkit at the end of the book is not just another nice add-on. It is worth as much as the rest of the book. Second, there are some of the most influential tools from the field of strategy and management.

Strategy 280
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Performance Measurement

Strategy Driven

Addresses how to ensure your company has the right governance, performance measurement, and internal discussions to encourage value-creating decisions. Numerous organizations have subsequently advocated and implemented the balanced scorecard idea. Effectively applies the theory of value creation to our economy.

ROIC 62
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Reflecting on David Garvin’s Imprint on Management

Harvard Business Review

Garvin was a generalist more than a specialist, perhaps because he came of age at HBS during the 1980s, when the school’s primary focus was the development of skilled general managers. Kaplan’s balanced scorecard or Clayton Christensen’s disruptive innovation.