Balanced Scorecard Development Norton Technology 
Six Disciplines
MAY 10, 2011
While all of us agree there's a disconnect between strategy formulation and strategy execution, the developers of the Balanced Scorecard (Robert Kaplan and David Norton) offer up this terrifying observation: On average, 95% of a company's employees are unaware of, or do not understand, its strategy.
Strategy Driven
JULY 13, 2011
Some examples include new technologies, changes in customer preferences, new ways of serving customers, and disruptive threats. Numerous organizations have subsequently advocated and implemented the balanced scorecard idea. Tim Koller leads the firm’s research activities in valuation and capital market issues.
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