Peter Scholtes – Leading Quality: Some Practical Approaches to the Managers New Job
Deming Institute
FEBRUARY 18, 2019
It is a little daunting to stand up here and speak to you about quality and know that before me Dr. Deming is up here and then later this afternoon we are going to be hearing from Dr. Kano. As Dr. Deming says “ nobody gives a hoot about profit “… and we sit it all the time. It takes more than improvement.
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