Goldilocks, The Three Bears, And Effective Goal Setting
Terry Starbucker
FEBRUARY 13, 2011
This was a goal typically tied to an operating metric, like the Net Promoter Score, or the company’s “fault rate&# (i.e. However, there are downsides to this, especially when you are tying goal achievement to incentive plans (i.e. how do you address a moving target in those plans?).
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