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Creating Customer Focused Teams, Part 1

Strategy Driven

Front Line Heroes : Battling the business Tsunami by developing high performance organizations (Volume 1) by Bruce Hodes. It is possible to develop and grow powerful organizations in challenging times-it just takes courage, determination, and actionable techniques that work. Katzenbach and Douglas K. What is a Raving Fan Customer?

Team 51
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Top Quotes from the Art of Management 2010 | RoundtableTalk

Roundtable Talk

It’s the thing that happens to get the product to market” Mitch Joel @mitchjoel / Author and marketing guru / In a nutshell: It’s time for Leadership 3.0… Before building community you need to build engagement.” “If your product or service sucks; social media, marketing or management won’t save you.”

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Loud and Clear: Six Tips for Communicating in a Way That Truly.

Strategy Driven

Ken Blanchard Co-author of The One Minute Manager and Golden Gavel Award recipient “Finally! Nancy’s firm has worked with the top brands and thought leaders in the world helping them develop their presentations. Read this book, absorb this book, practice what it preaches, and you’ll be on your way to being a great communicator.

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